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Frequently Asked Questions
Find quick answers about our products, company, and partnership process. If you need more details, our team is ready to help.
General & Company
Q: Is Molyaré a manufacturer or a trading company?
A: We are a fully integrated manufacturer with our own R&D labs and production facilities for both absorbent core materials and finished hygiene products. This allows us to ensure strict quality control from raw materials to final packaging.
Q: What are your main quality certifications?
A: Our operations are certified to ISO 9001 (Quality Management) and ISO 13485 (Medical Devices). Our finished products for specific markets comply with relevant standards such as FDA (US), CE (EU), and others upon request.
Q: What is your typical lead time?
A: For standard products, lead times range from 4-6 weeks. For custom or large-volume orders, we provide a specific timeline after evaluating requirements. We also offer expedited options for urgent needs.
Q: What is your Minimum Order Quantity (MOQ)?
A: Our MOQ is designed to be flexible to accommodate both trial orders and large-scale partnerships. For finished goods, a typical trial MOQ starts at one 20-foot container. For raw materials (absorbent cores), we can discuss lower volumes for R&D purposes.
Products & Technology
Q: Can you customize the absorbent core to our specific requirements?
A: Absolutely. We commonly customize core weight (gsm), dimensions, SAP/pulp ratio, acquisition rates, and can integrate specialty layers (e.g., for odor control). Contact our technical team with your specs.
Q: What is the core's performance under pressure (retention)?
A: Our composite cores are engineered for high retention under load, which is critical for thin-profile diapers. Specific data is available in our technical datasheets.
Q: Do you offer products with wings (wings) or without?
A: We offer a complete portfolio including wingless, standard wings, and extra-wide wings to meet different market preferences and protection needs.
Q: Are your materials hypoallergenic?
A: Yes, we use skin-friendly, breathable non-woven topsheets and hypoallergenic adhesives. Many of our products are dermatologically tested.
Q: Do you offer both tape-on briefs and protective underwear (pull-ups)?
A: Yes, we provide a full range including tape-on briefs for moderate to heavy care, and discreet protective underwear for active users with light to moderate needs.
Q: Do you have products with wetness indicators?
A: Yes, wetness indicators are a standard or optional feature across many of our adult care lines, aiding in timely changes for caregivers.
Q: How do you ensure the safety of materials for babies?
A: All materials are non-toxic and free from harmful substances. We adhere to strict international safety standards and can provide compliance documentation.
Q: Do you offer pre-fastened (diaper) and pull-up (training pant) styles?
A: Yes, we manufacture both traditional tape-fastened diapers for infants and easy-pull-up training pants for toddlers.
Q: What sizes are available for pet diapers?
A: We offer a comprehensive size range from XXS to XL, with clear weight and breed guides to help select the correct fit.
Q: Are the pads scented or unscented?
A: We offer both options. Our scented pads use a mild, pet-safe fragrance to help neutralize odors, and we also have unscented versions for sensitive pets.
Partnership & Logistics
Q: Do you offer OEM/Private Label services?
A: Yes, OEM and private label are core parts of our business. We can customize packaging design, product specifications, and bundle products according to your brand requirements.
Q: Can you provide samples? What are the costs?
A: We are happy to provide product samples for qualified business inquiries. Sample costs and shipping terms can be discussed upon request.
Q: What are your payment terms?
A: Standard terms are T/T (Telegraphic Transfer) with a deposit. Terms can be negotiated for established partnerships.
Q: Which ports do you ship from?
A: We primarily ship from major Chinese ports like Shanghai and Ningbo. We work with reliable freight forwarders and can quote CIF/FOB terms as needed.
Still Have Questions?
We understand that every partnership is unique. If your specific question wasn‘t answered here, our dedicated sales and technical teams are ready to assist you.